Privacy & Security

Introduction

Orchard St. takes your privacy seriously. We will never give your personal information to any outside company for marketing purposes, or anything uncool like that. We only use it to provide the best service possible.

The following privacy policy applies to all Orchard St. users, and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact James Harvey on (02) 93192939

Collection of Information

In order to use the Orchard St. website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Use of Collection Information

Any details collected from Orchard St. customers is required in order to provide you with our products and/or services, and a high level of customer service.

Storage of Collected Information

The security of your personal information is very important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at gday@orchardstreet.com.au.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communication

Orchard St. uses personally identifiable information for essential communications regarding your order. If you sign up to our mailing list, you will receive emails from us periodically, however if at any time you wish not to receive such correspondence, please email us at gday@orchardstreet.com.au.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Orchard St. site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of orchardstreet.com.au.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently.

Orchard St. uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants,providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by Orchard St. or any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
  • eWAY is an authorised third party processor for all the major Australian banks.
  • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Orchard St.

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au